Track service requests from intake to pickup. Custom intake forms, repair stage tracking, parts inventory, work orders, estimates, and a customer portal — all in one platform starting at $199/mo CAD.
Managing service requests, tracking repairs through multiple stages, and keeping customers informed requires a system built for the job.
Repair requests come in through calls, emails, and walk-ins. Without a centralized system, jobs get lost, priorities are unclear, and technicians waste time figuring out what to work on next.
Technicians pull parts from inventory without logging them. You only discover shortages when the next repair needs a part that is already gone, causing delays and emergency orders.
Your front desk spends hours every day answering the same question: "Is my equipment ready?" Without a self-service portal, every update requires a phone call or email.
Every repair needs a unique quote based on diagnosis, parts, and labor. Creating estimates manually in spreadsheets or Word documents is slow and unprofessional, delaying approvals and revenue.
Purpose-built tools for repair and maintenance shops that handle service requests and need to track every job through diagnosis to completion.
Build drag-and-drop intake forms with text, dropdown, file upload, date, and checkbox fields for every repair type. Customers submit service requests through a shareable link with equipment details, photos, and issue descriptions — all flowing directly into your dashboard.
Define your own repair workflow — intake, diagnosis, awaiting parts, repair, testing, ready for pickup — or any custom stage. Move jobs through stages with one click. Real-time status updates via Supabase Realtime.
Track every part by SKU with real-time quantity management. Set auto-reorder thresholds and receive low stock alerts before you run out. Know exactly which parts are available before starting a repair.
Every customer gets a branded portal to submit repair requests, track repair status through every stage, approve estimates with e-signature, and download invoices — eliminating status calls to your front desk.
Every feature works together so your team spends less time on admin and more time completing repairs.
Create custom intake forms for every repair type. Share a link and service requests flow directly into your dashboard.
Move repairs through custom stages with real-time status visible to your team and customers.
Auto-generate work orders with repair details, assign technicians, set priorities and due dates, and export to PDF.
Start your 7-day free trial — no credit card required. Most teams are live within a day.