Let customers place orders, track progress, and view invoices through a branded self-service portal. Reduce phone calls and emails.
Built for non-technical customers. Simple enough that anyone can place an order or check a status update without calling you.
Your portal uses your business name and subdomain. Customers see your brand, not ours — giving you a polished, professional appearance.
Customers see live production status updates as their order moves through your workflow. No more "where is my order?" phone calls.
Customers submit new orders, approve estimates, and pay invoices themselves — without calling or emailing your team.
Customers log in with their own secure account. Each customer only sees their own orders, estimates, and invoices — nothing else.
From setup to your first self-serve customer order.
Your portal is ready the moment you create your TrackLoop account. Configure your business name, subdomain, and order form in under 30 minutes.
Send customers a link to your portal or embed it on your website. Customers create their own account and are linked to your business automatically.
From that point on, customers submit orders, track progress, view estimates, and pay invoices — all on their own time, without your team involved.
See the customer view — real-time order tracking from their portal.
The Customer Portal connects seamlessly with these features.
Your customer portal is included in every TrackLoop plan. Start your 7-day free trial and give customers a better experience today.
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